FAQ

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Frequently Asked Questions.

What kind of hardware do I need to use this service?
You don’t have to have anything other than your client PCs.
Does report design cost?
Since you can design your reports with Excel, it won’t cost you anything. Design freely with your most familiar tools.
Can I create a report that has its data field developing vertically or horizontally?
Simply choose a direction for your data field, either from left to right, or top to bottom.
Does this service have any regulation on report count?
No it doesn’t. You can create as many reports as you like, such as quotations, invoices and application forms.
Does this service support Postscript when printing?
Yes, it does.
Can I pass on all data and then sort with a report-tool?
It’s possible with the multi-sort option. The parallel-distributed computing technology will enable faster processing than on-premises products.
Can I use functions and barcodes within a report?
Yes, you can. We have implemented many features in the package, such as the four arithmetical operations, functions, and barcodes.
Do you charge us per user? Are there any regulations on user count?
Some editions regulate the maximum number of users, however editions are not charged by the number of users. The number of created reports is charged by usage on a measured-rate basis (Aside from measured-use fee, we’ll charge a basic fee per company). Please refer to the Price List page for more details.
Can we record our operations in a log?
We have trail management functions to check and manage the 5W1H.
How does the price system work?
Our price system is composed of two parts: a basic monthly charge and measured-rate charge. The total amount of the two charges will be your monthly payment. In addition, each part of the price may differ based on your license structure. Please refer to the Price List page for more details.
Is this services available overseas?
As long as you have Internet connection, our services are available to you.
Is English available?
English, Chinese (Simplified) and Japanese are all available.

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